Privacy Policy

Apollo Advisors° respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, hold, use, disclose, and protect information when you visit our website, enquire about our services, register for workshops or courses, subscribe to updates, or use related digital products and software tools.

We aim to manage information in line with applicable Australian privacy obligations and commercially reasonable data governance practices for a modern consultancy and software-enabled services business.

The information we collect depends on how you interact with Apollo Advisors°. In some cases we collect information directly from you. In others, we collect technical and usage information automatically when you access our website or software.

You may choose to give us information when you contact us, submit forms, request services, register for events, or create an account. This can include:

• contact details such as your name, email address, phone number, and role
• business information such as your company name, ABN, website, industry, team size, and service needs
• forms and enquiry details, including the content of questions, project briefs, or support requests
• newsletter subscriptions and marketing preferences
• workshop registrations and event attendance details
• course registrations, program participation details, and related learning preferences
• communications you send to Apollo Advisors°, including email correspondence, feedback, and meeting follow-ups

When you use our website or software, certain information may be collected automatically through browser technologies and standard server processes. This may include:

• cookies and similar technologies used to remember preferences and support website functionality
• analytics information about how visitors navigate pages, interact with content, and use site features
• device information such as browser type, operating system, screen size, language, and approximate location derived from IP data
• log files recording IP address, timestamps, referring URLs, pages viewed, request details, and diagnostic events

We use information we collect to operate and improve Apollo Advisors°.

• provide services, software access, workshops, courses, advisory work, and customer support
• respond to enquiries, proposals, waitlist requests, and contact submissions
• improve products, service delivery, onboarding flows, content quality, and website performance
• send marketing communications, updates, event invitations, and service announcements where permitted by law or where you have consented
• maintain security, detect abuse, prevent fraud, investigate incidents, and protect our systems and users
• comply with legal obligations, enforce our agreements, and maintain required business records

We do not sell your personal information. We may share information where reasonably necessary to run the business, deliver services, or comply with legal requirements.

• service providers that support hosting, data storage, authentication, security, customer communications, and operational tooling
• hosting providers and infrastructure partners that keep our website and software available
• payment providers if we process invoices, subscriptions, registrations, or paid digital products
• email providers that send transactional messages, newsletters, updates, or support communications on our behalf
• analytics providers that help us understand website and product usage trends
• professional advisers, insurers, auditors, or regulators where disclosure is necessary or appropriate
• law enforcement, courts, or government authorities where disclosure is required or reasonably necessary to comply with law, protect rights, or respond to lawful requests
• buyers, successors, financiers, or transaction advisers in connection with a proposed or completed business transfer, restructure, or asset sale

Some of our technology providers may store or process information outside Australia. Where this occurs, we take reasonable steps to work with reputable providers and implement contractual or operational safeguards that are appropriate for the sensitivity of the information involved.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including delivering services, maintaining business records, resolving disputes, meeting legal, accounting, tax, or compliance obligations, and protecting our legitimate business interests.

Retention periods vary depending on the type of information, the nature of the relationship, and whether we are required to preserve data for legal or operational reasons.

Apollo Advisors° uses administrative, technical, and organisational safeguards designed to protect information against unauthorised access, misuse, loss, disclosure, or alteration. These measures may include access controls, authentication protections, audit logging, vendor selection, least-privilege practices, and security monitoring.

No online environment is completely risk free. While we work to protect information using commercially reasonable measures, we cannot guarantee absolute security.

We may use cookies and related technologies to keep the website working, remember user preferences, understand engagement, and improve performance. You can usually control cookies through your browser settings, although disabling certain cookies may affect functionality.

Depending on the circumstances and applicable law, you may have rights in relation to your personal information.

• access the personal information we hold about you
• request correction of inaccurate, out-of-date, incomplete, irrelevant, or misleading information
• request deletion of information where we no longer need it, subject to legal and operational retention requirements
• opt out of marketing communications at any time by using the unsubscribe option or contacting us directly
• make a complaint if you believe we have handled your information improperly

Our website and services may integrate with or link to third-party tools, platforms, or content. Those third parties may have their own privacy notices, collection practices, and security controls. We are not responsible for the privacy practices of third-party services that we do not control.

Apollo Advisors° may provide links to external websites for convenience or reference. Visiting those websites is at your own discretion. We encourage you to review the privacy terms of any external website before sharing information with it.

Apollo Advisors° is designed for business, professional, and adult users. We do not knowingly collect personal information from children where that collection would require parental consent. If you believe a child has provided us with personal information inappropriately, please contact us so we can review and address the issue.

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal obligations, or technology stack. When we make material updates, we will revise the Last Updated date on this page and may take additional steps where appropriate to bring the changes to your attention.

If you have a privacy question, access request, correction request, complaint, or other concern about how Apollo Advisors° handles personal information, please contact Apollo Advisors° by email at support@getratio.xyz.